Community Manager ● Social Media Manager

Hey there!

I'm Magno Mattos, but most people call me Mango.

I'm a Community Manager with 5+ years of experience, obsessed with how games come to life and grow. For the past two years, I've focused on what I love most: helping indie devs and small studios build thriving communities from the ground up, while coordinating campaigns and creating content that resonates with players.

Resume
Magno Mattos

Highlights ✨

15k+

Discord users supported in a community relaunch

+120%

Active user engagement in under 6 months

5+ years

Building communities for games and creative brands

Community & Social

Discord, Reddit, X, Instagram, TikTok. Moderation, onboarding, events and partnerships

Content

Canva, CapCut, DaVinci Resolve, Photoshop. Copy, short-form video and content calendars

Operations

KPI dashboards, feedback loops, automation. Notion, Trello, ClickUp, Miro

Work Snapshot 🎮

StationForge logoStationForge miniatures artworkStationForge banner

StationForge

Instagram ● Discord ● Partnerships

Relationship Manager · Jun 2025 – present

Community Growth
A global tabletop miniatures and 3D-printing brand.
• Instagram: +6,000 followers in under 4 months
• Discord support ticketing and automation in place
Work
Role: Relationship Manager
  • Grew the Instagram community through consistent content, active engagement and community-driven interactions
  • Coordinated monthly partnership campaigns with creators and brands
  • Managed relationships with 60+ merchants, handling onboarding, communication and support
  • Implemented Discord support ticketing and automation, processing 100+ monthly tickets while cutting resolution time and improving user satisfaction
  • Maintained the infrastructure for product distribution, access management and issue resolution
Takedown Legends character artTakedown Legends gameplayTakedown Legends gameplay

Takedown Legends

Mobile game ● Discord ● Live Ops

Community & Live Operations Manager at SNACKCLUB · Dec 2023 – Jun 2025

Community Size
• Discord relaunch supporting 15,000+ users
• Active user engagement up 120% in under 6 months
• Part of a 40,000+ member SNACKCLUB ecosystem
Work
Role: Community & Live Operations Manager
  • Ran day-to-day community operations for the game
  • Led a full Discord relaunch with automated onboarding and moderation
  • Planned recurring events and cross-channel programs to keep players active
  • Recruited, trained and managed a team of 10+ moderators
  • Built KPI dashboards and feedback loops that informed product updates and live ops
Silicone Heart key artSilicone Heart pixel artSilicone Heart screenshot

Silicone Heart

Indie game ● Discord ● Advisory

Community Advisor

Contribution
Helped the team shape the game's community space from the ground up and advised on how to grow it.
Work
Role: Community Advisor
  • Helped plan and build the Discord server: channels, roles and onboarding
  • Advised the team on community strategy, engagement and moderation

You survived the scroll!
Here's your puppy tax. 🐾

Magno working with his dog

Awaiting final sign-off from the Senior Creative Dogrector.

Let's build something cool

Down to talk shop about your game, brainstorm some community ideas, or debate the superior mango variety?